Showing posts with label lebanon marketing. Show all posts
Showing posts with label lebanon marketing. Show all posts

Thursday, June 17, 2010

Gift Shop - Lebanon | Gifts Lebanon | Gadgets Lebanon

gift lebanonBeirut, Lebanon- Look out for the Captain and Captain gift shop in Lebanon advertising, currently running in Lebanon: radio ads on light FM, an sms campaign, e-mail shots, Facebook ads... You just have to check out their gift shop in Lebanon concept!!


The gift shop store located in Lebanon is divided by personality types to make your shopping easier.gift lebanongift lebanon
gift lebanongift lebanongift lebanon





With five amazing men personality categories, you are bound to fall in love with their original gifts offerings.
You will also find a personality type quiz to help you pick the most suiting gifts for men section for the men in your life: personality quiz. Enjoy!

Friday, June 11, 2010

MTV lebanon - Internet Marketing

OK, ok, I need to write this to reprimand one of our local TV stations *takes a deep breath to calm down* I feel offended and cheated by MTV Lebanon.

I apologize had it not been done on purpose, but I think the chances are scarce, given the beneficial marketing results to MTV and traffic this drives to their site. Here's my issue, let me lay it down:

Lebanese are devoted patriots, and I am pissed off, as I feel MTV Lebanon is trying to take advantage of this patriotic feeling to market its newly designed website. Let me explain.

A new group is raging on facebook, quickly gaining popularity among Lebanese, the Save Qadisha Valley group, one that requests the signature of a petition hosted on tigweb.org regarding Qadisha Valley's heritage.
However, instead of linking directly to the petition, the facebook group links to MTV Lebanon's website, which there on, posts a bunch of advertisements of their new offerings and beta version of their website, asking for feedback, with a small link at the bottom to the petition.

So, yes I am annoyed. I am Sorry, but I am angry, as they appear to the ignorant visitors to have pledged their support to the cause, benefiting from the Corporate Social Responsibility effect in the eyes of the Lebanese. I am revolted, as while they appear as an angel of light, they are beneath it all, more like Lucifer, as they take advantage of the people and the otherwise humble cause to add traffic to their website.

While I am fanatic about good successful marketing, especially internet marketing, SEO and social networking, I feel cheated and cannot keep quiet. All my respect to MTV Lebanon for their offerings... but this is just too offensive... I really hope it was not done on purpose.


Wednesday, November 4, 2009

How Audi Bank's Newsletter got it right

A fanatic of business news revolving on the Lebanese market in particular, I have my google news set to showcase articles with the key terms Lebanon and Beirut. As I spend a few minutes daily on this search, I have realized that the juicy articles are most often listed in the Audi Bank's newsletter!
This is a newsletter that's main focus lies in the economic and financial environment. Yet, they have a thorough understanding of their clientele. Their articles are tailor made to appeal to the Lebanese public.
Tapping unto the Lebanese pride of belonging, the messages are chosen and maybe sometimes rephrased to suit the Lebanese ego. Far from being dull information, for instance, instead of stating that Lebanon ranked 80th in the world based on a recent UN report, up three places from the previous year, the title proudly boasts "record improvements"...
Beyond their own understanding, I would assume, the Audi Bank's newsletter is a remarkably marketing oriented tool...

Thursday, August 20, 2009

Marketing amid Turmoil

Faced with security turmoil, marketing in Lebanon has always been a question of controversy. As I tried to enter the marketing field in this part of the globe, the Middle East, I realized that very few research had been targeted on marketing under hostile conditions. Thus, I took the subject at heart.
First aiming to investigate the "accountability" in marketing; I seeked to read more on marketing measures. Finding it a very subjective case; I thought a practical case might be more interesting... I mean, for learning purposes!
Therefore, after specializing in a master of science in marketing, I decided my dissertation topic will be on the impact of security turmoil on marketing response. My work was to be based on a case study approach based on the Lebanese market.
Throughout my research I noticed the capacity of the Lebanese economy to stand and improve amid the recent global economic turmoil; noting a certain parallelism between security and economic turmoil. There was no question, Lebanon managed to stand undefied because of the precautions it used to face eminent risks. Could this parallelism apply on marketing response?
I'd say yes... *to be continued*

Tuesday, February 24, 2009

MIT Arab Business Plan Marketing Campaign

The MIT Arab Business Plan campaign was a broad regionally-spread marketing effort to incite people to participate in an entrepreneurial competition. Thus the marketing message was action-oriented: register online. The participation is free of charge, thus it eliminates the pricing factor on the measuring of campaign effectiveness.

Yet, I was shocked to realize there was only 1,241 completed applications, better yet, of which only 266 qualified for grading? OK, so if you do not live in the Middle East, I understand that you are bedazzled at my surprise. However, you must understand that this campaign ran on a top national TV for months, was featured in newspapers, it was even paralleled with a television program and was supported by direct mailing and facebook targeted advertising.

Bad marketing?...

Thursday, July 31, 2008

Lord of the Wings

...So I am in love with this concept!
A new restaurant opened in Lebanon, a special fast food chain. They called it "Lord of the Wings", sounds like "Lord of the Rings" and it is intended to. Great catchy name created to grasp the young target audience.
First opened in a trendy street in Beirut where pubs abound, now in a mall. The name says it all! They serve chicken wings with different flavors! The only other choice would be a burger... could they have done anything more cost-effective?!... and talk about differentiation and specialization, they're right on track!

But let me tell you what else they did right: a keen attention to details.
  • The menu is handed in on a sheet for the customer to fill; definitely makes you want to tick more than one box! i.e. more sales.
  • The chicken wings are served with gloves and wet wipes in a well-presented basket. What's more is an additional glove, which you might take for a mistake; but make no assumptions, they're only considering your needs in case yours got ripped.
  • You know what else they correctly anticipated? Customer behavior! The first thing a customer seems to ask is which flavor is which plate. Only to notice a small tag on each. well-sought!
  • Add to this a friendly staff and free-refill for your soft drinks...

I bow down to the Lord. The Lord of the Wings!

Monday, March 24, 2008

Authentic Customer Service

I sat around in Geneva’s airport, after getting some Swiss chocolate and a Euro 2008 souvenir… I still had some time to kill.
I watched the passers by, trying to guess their nationalities; I am still quite bad at this.
Finally, I could board… and as I was climbing the stairs up into the MEA, I saw the cedar on its tail, the one I was boasting on my passport, and I felt I was already home. I was content.
…Until the takeoff, when the hostesses apologized about a failure in the system. The entertainment was not available. I looked beside me, there, was seated, a little girl. I was wondering how her dad was going to keep her busy… I did not want to be in his place. I then put myself in a stranger’s shoes. How awfully would such a lack affect MEA’s reputation… and how would that reflect on Lebanon? Personally I was willing to swallow it, I guess it could have the worst service in the world and still be immune to criticism from my part… but what if I had a foreign friend with me? I would have wanted them to see this airline as it is in my ideal world, PERFECT.
I was disappointed.
Soon the meals arrived, followed by the drinks, soft and alcoholic, then the tea and the coffee… The little girl was being entertained by her father. He was explaining to her how to read her watch, while switching between the French, English and Arabic languages.
The hostesses passed by with a warm smile on their faces to pick up the trays.
The people; that is what I love about Lebanon. The system can be completely down or inefficient… and they still manage their way around it, as if nothing happened.
As I was admiring the view from my window, something odd happened. The co-pilot (or at least that’s who I think it was, guessing from his uniform) was distributing traditional Lebanese pastries, and wishing everyone a happy Easter. The father explained to his daughter that it was a Christian celebration, as he enjoyed the desert.
I turned towards the window, but this time, not to admire the scenery but to hide. Tears had filled my eyes. It is the little unplanned customized offerings that stand for genuine customer service and the pastries were just about enough to compensate and exceed my expectations.

Sometimes, an act of real kindness, that’s all it takes to succeed in business.

Thursday, February 21, 2008

Marketing Madness (Politics in Lebanon)

I live in a country where every family has a political history. Every family has a martyr… or a victim. Every house has been damaged, at least once, by war. I live in a country where you cannot get to power unless you are politically supported by a party of some sort; and this even applies at university levels.

It is in this atmosphere, under this sky, that tensions started building up.

Here, everything is political; and everyday some new event drawing speculations takes place, leaving evidence free for interpretation since no “facts” are ever revealed or proven! Everyone’s an expert and each has a different opinion… even a 5 year old voices his comments confidently and holds his political party at heart.

Democracy at its best!

However, Lebanese are good businessmen… a bit too good for their own sake. They excel in commerce, even when the product is intangible; and so the insanity begins!

Every political party has its color; orange for the Free Patriotic Movement, military green for the Lebanese Forces, yellow for Hezbollah, flashy green for the Marada, darker green for Amal, light blue for the Future Movement, red for the Progressive Socialist Party…and the list goes on. “Beautiful!” you may think…. Well, not so much when you start being judged and labeled by the color of your clothes. Try any of these colors on Election Day or any other day where some leader has called for a political statement (they abound around here), and you’re sure to get hurt.

If this is not enough, what if I tell you that the way you honk your car could get you into trouble? Yes! Honking CAN and IS a political statement…. Since, believe it or not, some parties have their own “combination of notes” that makes them recognizable.

That, aside from the political songs and each party’s anthems and slogans… at some point, when political enthusiasm rises, they get played in night clubs! Not to forget the mobile ringtones…

Not crazy enough? Well check this: every single political party has a single leader they swear by; one, which can never be nor do wrong. Our entire history has been rewritten to fit each and every party’s point of view; now there’s so many versions that no one can guarantee any aspect is true! People argue on contradicting “facts” they feel strongly about. Our history book at school stops before 1975 since, starting that date, we failed to agree on a single version of the truth.

Of course we have each party’s logo, their own website; but one party even has its own product line to finance its activities (everything from pens to umbrellas, to bottled water and fuel!)

Ok, so this is not so bad… Let’s talk about propaganda! Freedom of the press! Every newspaper or television station has its political stand… talk about brainwashing! We’ve reached a time where everything you hear or read is biased and you have to interpret it in accordance to its source… but how did we get here?

Consider this; you had a percentage of neutral individuals in Lebanon. These were your guarantee. These were the reason for all the marketing effort. They were the people who shifted the balance from side to side. And so the fight had begun!

Speeches, poetic and patriotic statements; stereotyping and labeling events and people to promote certain ideas and turn the neutrals to your advantage… That’s sales. Associating adjectives or facts everyone repels to your enemies and you’re winning, it doesn’t matter if you’re mistaken as long as the trend catches on and everyone starts using your expressions.

However, they didn’t stop here, songs and video clips to support political views proliferated; but my favorite marketing tool remains the billboards. The more a political party advertised and showed its presence, the more its partisans and that of the opposing parties got attached to their beliefs. What people didn’t get is a fundamental lesson in marketing; when you already feel strongly about a product, advertising only makes you feel stronger about it.

The jackpot was the neutral cluster. Soon, the first advertisements attracted counter-advertising efforts and the madness took place. Marketing mayhem was a personal enjoyment. The Lebanese economy is barely striving to survive and political marketing is booming!

Shortly afterwards, no one was neutral anymore. For stupid reasons, everyone had unwillingly taken a side in the conflict. As it goes in social psychology it is easier to sell something when the person in question already made a pro-statement or took action to defend it. So the brother turned against his brother and the mother against her son, the husband disagreed with the wife and suddenly watching the news at home or talking about politics became unbearable.

Today, my country is agonizing from democratic overdose and political poison: an attestation to the power of marketing.